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Our Diversity

Older Australians are diverse

Australians identify with more than 300 ancestries, speak more than 400 languages (including Aboriginal and Torres Strait Islander languages), and more than five million Australians speak a language other than English at home. Some older Australians speak little or no English and may practice a range of cultural, spiritual or religious beliefs (ABS 2022).

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Living and dying with comfort is a basic human right, which is embodied in the Aged Care Act 2024. Aged care services need to be person-centred, accessible, culturally safe, respectful and aware of the impact of traumatic life experiences on older people.

When caring for older people, it's important to focus on the unique needs of each person. Even for people within a specific population group, needs will vary considerably.

Aged care workers are diverse

Australia's aged care workforce is also diverse, with 35% of staff from a culturally and linguistically diverse (CALD) background (MCCI 2024). Everyone brings unique life experiences, beliefs and customs that shape the way we approach end-of-life care.

Take some time to reflect on your own perspectives and talk with your colleagues about any challenges that you face.

The sections below provide information and resources to support services build an inclusive culture as outlined in the Aged Care Act 2024, the Aged Care Quality Standards, and the Diversity Framework.

Diverse Needs of Older People

Explore the diversity of older people and find out more about different life experiences and what's needed towards the end of life.

Diversity at End of Life Matters

Every person's journey is unique. Find out how staff can support older people with diverse life experiences at the end of life.

Support for Services

Help your staff to understand diverse backgrounds, share experiences, and explore tools and resources to build an inclusive and respectful service culture.