• Primary Care
  • Clinical Action
    • Advance Care Planning v4
    • Recognising End of Life
    • Assess Palliative Care Needs
    • Provide Palliative Care
      • Managing Symptoms
      • Serious Complications and Emergencies
      • Medication Management
      • Procedures and Investigations
      • Syringe Drivers
      • Patient Information
      • Education and Training Resources
      • Research
    • Work Together
    • Respond to Deterioration
    • Manage Dying
    • Bereavement
    • Palliative Care in Diverse Populations
    • References
  • Team Action
    • Quality Improvement
    • Collaboration and Partnering
    • Practice Management
    • My Health Record
    • Greater Choice for At Home for Palliative Care
  • HealthPathways
    • Primary Health Network (PHN) Map Locator
    • Find my HealthPathways
    • HealthPathways in Palliative Care and Advance Care Planning
      • NSW
        • Sydney
        • South Eastern Sydney
        • Central Coast
        • Hunter New England Community
        • Nepean Blue Mountains
        • Mid and North Coast
        • Sydney North
        • Illawarra
        • ACT/Southern NSW
        • Western Sydney
        • Murrumbidgee
        • South Western Sydney
      • ACT
      • VIC
        • Melbourne
        • Gippsland
        • Murray
        • Western Victoria
      • QLD
        • Brisbane North
        • Brisbane South
        • Gold Coast
        • Sunshine Coast
        • Central Queensland
        • Wide Bay
        • Darling Downs
        • West Moreton
        • Western Queensland
        • Far North Queensland
        • Townsville
        • Northern Queensland
      • SA
      • NT
      • WA
      • TAS
    • HealthPathways Engagement and Development
    • HealthPathways Resources
• Home Care
  • Clinical Care
    • Advance Care Planning
    • Recognise End of Life
    • Assess Palliative Care Needs
    • Provide Palliative Care
    • Work Together
    • Respond to Deterioration
    • Manage Dying
    • Bereavement
    • References
  • Education and Learning
    • Personal Learning Assessment
    • Online Training
    • Educator Resources
    • Other Ways to Gain Experience
    • Resources
      • Advance Care Planning
      • Palliative Care
      • Self-Care
      • Bereavement
    • Useful Links
  • Organisational Support
    • Support Systems
    • Quality Improvement
    • Standards and Funding
    • Work Together
    • Diverse Populations
      • Supporting Inclusive End of Life Care Companion Guides
• Residential Aged Care
  • Clinical Care
    • Advance Care Planning
    • Recognise End of Life
    • Assess Palliative Care Needs
    • Provide Palliative Care
    • Work Together
    • Respond to Deterioration
    • Manage Dying
    • Bereavement
    • References
  • Education and Learning
    • Personal Learning Assessment
    • Online Training
    • Educator Resources
    • Other Ways to Gain Experience
    • Resources
      • Advance Care Planning
      • Palliative Care
      • Self-Care
      • Bereavement
    • Useful Links
  • Organisational Support
    • Support Systems
    • Quality Improvement
    • Standards and Funding
    • Work Together
    • Diverse Populations
      • Supporting Inclusive End of Life Care Companion Guides
• End of Life Law
  • Overview of End of Life Law in Australia
  • Capacity and Consent to Medical Treatment
    • Factsheet
    • Mythbusters
    • Case Study
  • Advance Care Directives
    • Factsheet
    • Mythbusters
    • Case Study
    • Resources
  • Substitute Decision-Making
    • Factsheet
    • Mythbusters
    • Case Study
  • Withholding and Withdrawing Life-Sustaining Medical Treatment
    • Factsheet
    • Mythbusters
    • Case Study
  • Legal Protection for Administering Pain and Symptom Relief
    • Factsheet
    • Mythbusters
    • Case Study
    • Resources
  • Futile or Non-Beneficial Treatment
    • Factsheet
    • Mythbusters
    • Case Study
  • Emergency Medical Treatment
    • Factsheet
    • Mythbusters
    • Case Study
    • Resources
  • Managing Disputes about Medical Treatment Decision-Making
    • Factsheet
    • Mythbusters
    • Case Study
    • Resources
  • Voluntary Assisted Dying
    • Overview
    • Factsheets
    • FAQs
    • Resources
• Linkages
  • Why a Toolkit on Linkages
  • Plan – Identifying and Preparing
  • Do – Implementing
  • Check – Assessing and Revising
  • Act – Sustaining
  • References
• Dementia
  • Clinical Care
    • Advance Care Planning
    • Recognise End of Life
    • Assess Palliative Care Needs
    • Provide Palliative Care
    • Work Together
    • Respond to Deterioration
    • Manage Dying
    • Bereavement
    • References
  • Education and Learning
    • Your Learning Needs
    • Online Training
    • Other Ways to Gain Experience
    • Resources
      • Advance Care Planning
      • Palliative Care
    • Useful Links
• Allied Health
  • Why an Allied Health Toolkit
    • End of Life Care in Aged Care
  • Practising in Aged Care
    • Allied Health Team
    • Referral Pathways
    • Funding Allied Health Services
    • Telehealth
    • Allied Health Regulatory Bodies
  • Guidance and Research
    • Discipline specific evidence
    • Useful Websites
  • Hot Topics
• Managing Risk
  • Principles of Risk Management
  • Nutrition and Hydration
    • Overview
    • Personal Preferences
    • Ongoing Assessment
    • Support the Person
    • The Last Days of Life
    • Good Communication
  • Medication Management
    • Overview
    • Personal Preferences
    • Medication Needs, Goals and Preferences
    • Changes in Symptoms
    • Managing Pain at End of Life
    • Good Communication
  • Transfers
    • Overview
    • Personal Preferences
    • Unintended and Unnecessary Transfers
    • Planning, Risk Assessment and Communication
    • Continuity of Care Between Settings
• Toolkit Educational Videos

Good Communication