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Home-KH
Home-KH-2
Our Care Model
Understanding palliative care
Understanding the Standards
Advance Care Planning
Recognise End of Life
Assess Palliative Care Needs
Provide Palliative Care
Work Together
Respond to Deterioration
Manage Dying
Bereavement
About you
I am a care worker
I am a nurse
I am a GP or nurse practitioner
I am an allied health professional
I am an educator
I am a service manager
I am a family member or caregiver
Our Toolkits
Primary Care
Clinical Action
Advance Care Planning v4
Recognising End of Life
Assess Palliative Care Needs
Provide Palliative Care
Managing Symptoms
Serious Complications and Emergencies
Medication Management
Procedures and Investigations
Syringe Drivers
Patient Information
Education and Training Resources
Research
Work Together
Respond to Deterioration
Manage Dying
Bereavement
Palliative Care in Diverse Populations
References
Team Action
Quality Improvement
Collaboration and Partnering
Practice Management
My Health Record
Greater Choice for At Home for Palliative Care
HealthPathways
Primary Health Network (PHN) Map Locator
Find my HealthPathways
HealthPathways in Palliative Care and Advance Care Planning
NSW
Sydney
South Eastern Sydney
Central Coast
Hunter New England Community
Nepean Blue Mountains
Mid and North Coast
Sydney North
Illawarra
ACT/Southern NSW
Western Sydney
Murrumbidgee
South Western Sydney
ACT
VIC
Melbourne
Gippsland
Murray
Western Victoria
QLD
Brisbane North
Brisbane South
Gold Coast
Sunshine Coast
Central Queensland
Wide Bay
Darling Downs
West Moreton
Western Queensland
Far North Queensland
Townsville
Northern Queensland
SA
NT
WA
TAS
HealthPathways Engagement and Development
HealthPathways Resources
Home Care
Clinical Care
Advance Care Planning
Recognise End of Life
Assess Palliative Care Needs
Provide Palliative Care
Work Together
Respond to Deterioration
Manage Dying
Bereavement
References
Education and Learning
Personal Learning Assessment
Online Training
Educator Resources
Other Ways to Gain Experience
Resources
Advance Care Planning
Palliative Care
Self-Care
Bereavement
Useful Links
Organisational Support
Support Systems
Quality Improvement
Standards and Funding
Work Together
Diverse Populations
Supporting Inclusive End of Life Care Companion Guides
Residential Aged Care
Clinical Care
Advance Care Planning
Recognise End of Life
Assess Palliative Care Needs
Provide Palliative Care
Work Together
Respond to Deterioration
Manage Dying
Bereavement
References
Education and Learning
Personal Learning Assessment
Online Training
Educator Resources
Other Ways to Gain Experience
Resources
Advance Care Planning
Palliative Care
Self-Care
Bereavement
Useful Links
Organisational Support
Support Systems
Quality Improvement
Standards and Funding
Work Together
Diverse Populations
Supporting Inclusive End of Life Care Companion Guides
End of Life Law
Overview of End of Life Law in Australia
Capacity and Consent to Medical Treatment
Factsheet
Mythbusters
Case Study
Advance Care Directives
Factsheet
Mythbusters
Case Study
Resources
Substitute Decision-Making
Factsheet
Mythbusters
Case Study
Withholding and Withdrawing Life-Sustaining Medical Treatment
Factsheet
Mythbusters
Case Study
Legal Protection for Administering Pain and Symptom Relief
Factsheet
Mythbusters
Case Study
Resources
Futile or Non-Beneficial Treatment
Factsheet
Mythbusters
Case Study
Emergency Medical Treatment
Factsheet
Mythbusters
Case Study
Resources
Managing Disputes about Medical Treatment Decision-Making
Factsheet
Mythbusters
Case Study
Resources
Voluntary Assisted Dying
Overview
Factsheets
FAQs
Resources
Linkages
Why a Toolkit on Linkages
Plan – Identifying and Preparing
Do – Implementing
Check – Assessing and Revising
Act – Sustaining
References
Dementia
Clinical Care
Advance Care Planning
Recognise End of Life
Assess Palliative Care Needs
Provide Palliative Care
Work Together
Respond to Deterioration
Manage Dying
Bereavement
References
Education and Learning
Your Learning Needs
Online Training
Other Ways to Gain Experience
Resources
Advance Care Planning
Palliative Care
Useful Links
Allied Health
Why an Allied Health Toolkit
End of Life Care in Aged Care
Practising in Aged Care
Allied Health Team
Referral Pathways
Funding Allied Health Services
Telehealth
Allied Health Regulatory Bodies
Guidance and Research
Discipline specific evidence
Useful Websites
Hot Topics
Managing Risk
Principles of Risk Management
Nutrition and Hydration
Overview
Personal Preferences
Ongoing Assessment
Support the Person
The Last Days of Life
Good Communication
Medication Management
Overview
Personal Preferences
Medication Needs, Goals and Preferences
Changes in Symptoms
Managing Pain at End of Life
Good Communication
Transfers
Overview
Personal Preferences
Unintended and Unnecessary Transfers
Planning, Risk Assessment and Communication
Continuity of Care Between Settings
Toolkit Educational Videos
Service Development
Linkages Program
Linkage Strategies
Case Stories
Participating Sites
QLD
NSW
ACT
VIC
TAS
SA
NT
WA
PACE Aged Care App
COVID-19
Clinical Assessment and Practice Tools
NPCP Education
Our products
Digital Dashboard
Case stories
Getting started with the Digital Dashboard
Dashboard Publication
Our diversity
Aboriginal and Torres Strait Islander Peoples
Care Leavers
Carers
Culturally and Linguistically Diverse
Financially or Socially Disadvantaged
Homeless
Lesbian, Gay, Bisexual, Transgender and Intersex
Rural and Remote
Spirituality and Faith
Veterans
Home Care App
Home care search filter
My Care Matters
ProSeek
Self-care room
Raise your understanding
Grab and grow
Pause and reflect
Time to plan
Cope with death and dying
For organisations
Explore resources
About the Self-Care Room
Talking with families
About us
Our team
Common terms
Abbreviations
Publications and Presentations
News
Blogs
Download resources
Order print resources
X
Home-KH
Home-KH-2
Our Care Model
Understanding palliative care
Understanding the Standards
Advance Care Planning
Recognise End of Life
Assess Palliative Care Needs
Provide Palliative Care
Work Together
Respond to Deterioration
Manage Dying
Bereavement
About you
I am a care worker
I am a nurse
I am a GP or nurse practitioner
I am an allied health professional
I am an educator
I am a service manager
I am a family member or caregiver
Our Toolkits
Primary Care
Clinical Action
Advance Care Planning v4
Recognising End of Life
Assess Palliative Care Needs
Provide Palliative Care
Managing Symptoms
Serious Complications and Emergencies
Medication Management
Procedures and Investigations
Syringe Drivers
Patient Information
Education and Training Resources
Research
Work Together
Respond to Deterioration
Manage Dying
Bereavement
Palliative Care in Diverse Populations
References
Team Action
Quality Improvement
Collaboration and Partnering
Practice Management
My Health Record
Greater Choice for At Home for Palliative Care
HealthPathways
Primary Health Network (PHN) Map Locator
Find my HealthPathways
HealthPathways in Palliative Care and Advance Care Planning
NSW
Sydney
South Eastern Sydney
Central Coast
Hunter New England Community
Nepean Blue Mountains
Mid and North Coast
Sydney North
Illawarra
ACT/Southern NSW
Western Sydney
Murrumbidgee
South Western Sydney
ACT
VIC
Melbourne
Gippsland
Murray
Western Victoria
QLD
Brisbane North
Brisbane South
Gold Coast
Sunshine Coast
Central Queensland
Wide Bay
Darling Downs
West Moreton
Western Queensland
Far North Queensland
Townsville
Northern Queensland
SA
NT
WA
TAS
HealthPathways Engagement and Development
HealthPathways Resources
Home Care
Clinical Care
Advance Care Planning
Recognise End of Life
Assess Palliative Care Needs
Provide Palliative Care
Work Together
Respond to Deterioration
Manage Dying
Bereavement
References
Education and Learning
Personal Learning Assessment
Online Training
Educator Resources
Other Ways to Gain Experience
Resources
Advance Care Planning
Palliative Care
Self-Care
Bereavement
Useful Links
Organisational Support
Support Systems
Quality Improvement
Standards and Funding
Work Together
Diverse Populations
Supporting Inclusive End of Life Care Companion Guides
Residential Aged Care
Clinical Care
Advance Care Planning
Recognise End of Life
Assess Palliative Care Needs
Provide Palliative Care
Work Together
Respond to Deterioration
Manage Dying
Bereavement
References
Education and Learning
Personal Learning Assessment
Online Training
Educator Resources
Other Ways to Gain Experience
Resources
Advance Care Planning
Palliative Care
Self-Care
Bereavement
Useful Links
Organisational Support
Support Systems
Quality Improvement
Standards and Funding
Work Together
Diverse Populations
Supporting Inclusive End of Life Care Companion Guides
End of Life Law
Overview of End of Life Law in Australia
Capacity and Consent to Medical Treatment
Factsheet
Mythbusters
Case Study
Advance Care Directives
Factsheet
Mythbusters
Case Study
Resources
Substitute Decision-Making
Factsheet
Mythbusters
Case Study
Withholding and Withdrawing Life-Sustaining Medical Treatment
Factsheet
Mythbusters
Case Study
Legal Protection for Administering Pain and Symptom Relief
Factsheet
Mythbusters
Case Study
Resources
Futile or Non-Beneficial Treatment
Factsheet
Mythbusters
Case Study
Emergency Medical Treatment
Factsheet
Mythbusters
Case Study
Resources
Managing Disputes about Medical Treatment Decision-Making
Factsheet
Mythbusters
Case Study
Resources
Voluntary Assisted Dying
Overview
Factsheets
FAQs
Resources
Linkages
Why a Toolkit on Linkages
Plan – Identifying and Preparing
Do – Implementing
Check – Assessing and Revising
Act – Sustaining
References
Dementia
Clinical Care
Advance Care Planning
Recognise End of Life
Assess Palliative Care Needs
Provide Palliative Care
Work Together
Respond to Deterioration
Manage Dying
Bereavement
References
Education and Learning
Your Learning Needs
Online Training
Other Ways to Gain Experience
Resources
Advance Care Planning
Palliative Care
Useful Links
Allied Health
Why an Allied Health Toolkit
End of Life Care in Aged Care
Practising in Aged Care
Allied Health Team
Referral Pathways
Funding Allied Health Services
Telehealth
Allied Health Regulatory Bodies
Guidance and Research
Discipline specific evidence
Useful Websites
Hot Topics
Managing Risk
Principles of Risk Management
Nutrition and Hydration
Overview
Personal Preferences
Ongoing Assessment
Support the Person
The Last Days of Life
Good Communication
Medication Management
Overview
Personal Preferences
Medication Needs, Goals and Preferences
Changes in Symptoms
Managing Pain at End of Life
Good Communication
Transfers
Overview
Personal Preferences
Unintended and Unnecessary Transfers
Planning, Risk Assessment and Communication
Continuity of Care Between Settings
Toolkit Educational Videos
Service Development
Linkages Program
Linkage Strategies
Case Stories
Participating Sites
QLD
NSW
ACT
VIC
TAS
SA
NT
WA
PACE Aged Care App
COVID-19
Clinical Assessment and Practice Tools
NPCP Education
Our products
Digital Dashboard
Case stories
Getting started with the Digital Dashboard
Dashboard Publication
Our diversity
Aboriginal and Torres Strait Islander Peoples
Care Leavers
Carers
Culturally and Linguistically Diverse
Financially or Socially Disadvantaged
Homeless
Lesbian, Gay, Bisexual, Transgender and Intersex
Rural and Remote
Spirituality and Faith
Veterans
Home Care App
Home care search filter
My Care Matters
ProSeek
Self-care room
Raise your understanding
Grab and grow
Pause and reflect
Time to plan
Cope with death and dying
For organisations
Explore resources
About the Self-Care Room
Talking with families
About us
Our team
Common terms
Abbreviations
Publications and Presentations
News
Blogs
Download resources
Order print resources
GO
|
References
Our Toolkits
>
Linkages
>
References
Primary Care
Clinical Action
Advance Care Planning v4
Recognising End of Life
Assess Palliative Care Needs
Provide Palliative Care
Managing Symptoms
Serious Complications and Emergencies
Medication Management
Procedures and Investigations
Syringe Drivers
Patient Information
Education and Training Resources
Research
Work Together
Respond to Deterioration
Manage Dying
Bereavement
Palliative Care in Diverse Populations
References
Team Action
Quality Improvement
Collaboration and Partnering
Practice Management
My Health Record
Greater Choice for At Home for Palliative Care
HealthPathways
Primary Health Network (PHN) Map Locator
Find my HealthPathways
HealthPathways in Palliative Care and Advance Care Planning
NSW
Sydney
South Eastern Sydney
Central Coast
Hunter New England Community
Nepean Blue Mountains
Mid and North Coast
Sydney North
Illawarra
ACT/Southern NSW
Western Sydney
Murrumbidgee
South Western Sydney
ACT
VIC
Melbourne
Gippsland
Murray
Western Victoria
QLD
Brisbane North
Brisbane South
Gold Coast
Sunshine Coast
Central Queensland
Wide Bay
Darling Downs
West Moreton
Western Queensland
Far North Queensland
Townsville
Northern Queensland
SA
NT
WA
TAS
HealthPathways Engagement and Development
HealthPathways Resources
Home Care
Clinical Care
Advance Care Planning
Recognise End of Life
Assess Palliative Care Needs
Provide Palliative Care
Work Together
Respond to Deterioration
Manage Dying
Bereavement
References
Education and Learning
Personal Learning Assessment
Online Training
Educator Resources
Other Ways to Gain Experience
Resources
Advance Care Planning
Palliative Care
Self-Care
Bereavement
Useful Links
Organisational Support
Support Systems
Quality Improvement
Standards and Funding
Work Together
Diverse Populations
Supporting Inclusive End of Life Care Companion Guides
Residential Aged Care
Clinical Care
Advance Care Planning
Recognise End of Life
Assess Palliative Care Needs
Provide Palliative Care
Work Together
Respond to Deterioration
Manage Dying
Bereavement
References
Education and Learning
Personal Learning Assessment
Online Training
Educator Resources
Other Ways to Gain Experience
Resources
Advance Care Planning
Palliative Care
Self-Care
Bereavement
Useful Links
Organisational Support
Support Systems
Quality Improvement
Standards and Funding
Work Together
Diverse Populations
Supporting Inclusive End of Life Care Companion Guides
End of Life Law
Overview of End of Life Law in Australia
Capacity and Consent to Medical Treatment
Factsheet
Mythbusters
Case Study
Advance Care Directives
Factsheet
Mythbusters
Case Study
Resources
Substitute Decision-Making
Factsheet
Mythbusters
Case Study
Withholding and Withdrawing Life-Sustaining Medical Treatment
Factsheet
Mythbusters
Case Study
Legal Protection for Administering Pain and Symptom Relief
Factsheet
Mythbusters
Case Study
Resources
Futile or Non-Beneficial Treatment
Factsheet
Mythbusters
Case Study
Emergency Medical Treatment
Factsheet
Mythbusters
Case Study
Resources
Managing Disputes about Medical Treatment Decision-Making
Factsheet
Mythbusters
Case Study
Resources
Voluntary Assisted Dying
Overview
Factsheets
FAQs
Resources
Linkages
Why a Toolkit on Linkages
Plan – Identifying and Preparing
Do – Implementing
Check – Assessing and Revising
Act – Sustaining
References
Dementia
Clinical Care
Advance Care Planning
Recognise End of Life
Assess Palliative Care Needs
Provide Palliative Care
Work Together
Respond to Deterioration
Manage Dying
Bereavement
References
Education and Learning
Your Learning Needs
Online Training
Other Ways to Gain Experience
Resources
Advance Care Planning
Palliative Care
Useful Links
Allied Health
Why an Allied Health Toolkit
End of Life Care in Aged Care
Practising in Aged Care
Allied Health Team
Referral Pathways
Funding Allied Health Services
Telehealth
Allied Health Regulatory Bodies
Guidance and Research
Discipline specific evidence
Useful Websites
Hot Topics
Managing Risk
Principles of Risk Management
Nutrition and Hydration
Overview
Personal Preferences
Ongoing Assessment
Support the Person
The Last Days of Life
Good Communication
Medication Management
Overview
Personal Preferences
Medication Needs, Goals and Preferences
Changes in Symptoms
Managing Pain at End of Life
Good Communication
Transfers
Overview
Personal Preferences
Unintended and Unnecessary Transfers
Planning, Risk Assessment and Communication
Continuity of Care Between Settings
Toolkit Educational Videos
References
Keleher H. Partnerships and collaborative advantage in primary care reform 2015.
KPMG International. Unlocking the Power of Partnership - A framework for effective cross-sector collaboration to advance the global goals for sustainable development. 2016.
Queensland Health. Developing a consumer and community engagement strategy: a toolkit for Hospital and Health services. 2012.
VicHealth. Partnerships Fact Sheet.
Victorian Council of Social Service. Guide 2: Commencing the Partnership.
Tennyson R, Huq N, Pyres J. Partnering Step by Step. Pradhan R, Serafin R, editors. Bangladesh: the partnering initiative.
Tennyson R. The Partnering Toolbook: The Partnering Initiative 2011. Available from:
https://thepartneringinitiative.org/publications/toolbook-series/the-partnering-toolbook/
.
NHS Institute for Innovation and Improvement. Process mapping, analysis and redesign. University of Warwick Campus, Coventry; 2005.
Morey W, Pavelic S, Habel L, Adams V, Xiao L, Verbeeck J. Aged Care Clinical Mentor Model of Change: Six Steps to Better Practice. Unley, South Australia: Resthaven Inc; 2015.
Iles V, Sutherland K. Organisational Change: A review for health care managers, professionals and researchers. London: NCCSDO, London School of Hygiene & Tropical Medicine; 2001.
Atkinson J, Patel C, Wilson A, Mittman B, Dominello A, Brown B. Drivers of large-scale change in complex health systems: an Evidence Check rapid review brokered by the Sax Institute (
www.saxinstitute.org.au
) for the NSW Agency for Clinical Innovation. 2013.
NHS Institute for Innovation and Improvement. Managing the Human Dimensions of Change: Personal and organisational development. Coventry: NHS Institute for Innovation and Improvement; 2005.
NHS Institute for Innovation and Improvement. Building and Nuturing and Improvement Culture: Personal and organisational development. Coventry: NHS Institute for Innovation and Improvement, University of Warwick Campus; 2005.
5 Million Lives Campaign. Getting Started Kit: Sustainability and Spread. Cambridge, MA: Institute for Healthcare Improvement; 2008.
NHS Institute for Innovation and Improvement. Sustainability and its relationship with spread and adoption: General improvement skills. Coventry: NHS Institute for Innovation and Improvement, University of Warwick Campus; 2007.
Mate K, Rakover J. 4 Steps to Sustaining Improvement in Health Care 2016 [Available from: HBR.org.
Halper E. Moving On: Effective management for partnership transitions, transformations and exits: International Business Leaders Forum; 2009.
Fit for Work team. 2017. [cited 2018]. Available from:
https://fitforwork.org/blog/building-workplace-resilience/
.
Skills for care. Understanding resilience: What is it? Why does it matter? Leeds, UK; 2015.
Lowinger J. Resilience in the workplace 2015 [Available from:
http://www.abc.net.au/health/features/stories/2015/01/22/4165103.htm
.
Australian Government Comcare. Four factors that influence resilience in the workplace [updated 30 July 2014. Available from:
https://www.comcare.gov.au/promoting/Creating_mentally_healthy_workplaces/
building_a_resilient_workforce/four_factors_that_influence_resilience_in_the_workplace
Massoud M, Nielsen G, Nolan K, Nolan T, Schall M, Sevin C. A Framework for Spread: From local improvements to system-wide change. Cambridge, Massachusetts; 2006.
McManus ST, R. Talking the Walk -A communication manual for partnership Practitioners. 2008.
Bonnie E. Wrike. 2015. Available from:
https://www.wrike.com/blog/need-record-project-management-lessons-learned-tips-templates/
.
den Herder-van der Eerden, M., van Wijngaarden, J., Payne, S., Preston, N., Linge-Dahl, L., Radbruch, L., . . Hasselaar, J. (2018). Integrated palliative care is about professional networking rather than standardisation of care: A qualitative study with healthcare professionals in 19 integrated palliative care initiatives in five European countries. Palliative Medicine, 32(6), 1091-1102. doi: 10.1177/0269216318758194
Retrieved 8/08/2018, from
https://www.gov.uk/guidance/enabling-integrated-care-in-the-nhs
Brisbane South Palliative Care Collaborative. (2013). Training Support Guide: How to Develop a Staff Education and Training Strategy to Help Implement a Palliative Approach in Residential Aged Care.
Gain, W., Rosenberg, J., Harrison, D., Brown, C., Parks, A., & Yates, P. (2017). Decision Assist Palliative and Aged Care Linkages Manual. . Brisbane, Queensland, Australia. : Queensland University of Technology.
Mitchell, G. K., Tieman, J. J., & Shelby-James, T. M. (2008). Multidisciplinary care planning and teamwork in primary care. The Medical Journal Of Australia, 188(8 Suppl), S61-S64.
Page updated 11 May 2022