ELDAC > Our Toolkits > Managing Risk > Trauma Informed Care > Key Resources and Practice Tools
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Key Resources and Practice Tools

The following evidence-based resources support person-centred, trauma-informed and palliative approaches to care for aged care workers, nurses, allied health, managers and organisations.

Free evidence-based toolkits, education and clinical guidance for palliative care in aged care settings. Promotes person-centred care, shared decision-making, dignity and family engagement.

  • Managing Risk Toolkit
  • Clinical care resources
  • Advance care planning resources
  • Goals of care resources
  • Dementia and palliative care guidance
  • Staff education modules

www.eldac.com.au

National standards and resources supporting quality palliative care for all Australians, with emphasis on respect, dignity, individual choice, cultural responsiveness and family-centred care.

  • National Palliative Care Standards (6th ed.)
  • Family information resources
  • Grief and bereavement support
  • Advance care planning information

www.palliativecare.org.au

Supports autonomy, dignity and informed decision-making. People who have experienced trauma often value choice, predictability, control and being heard - all supported through advance care planning.

  • Advance Care Directives
  • Substitute Decision-Maker Guidance
  • Conversation Resources
  • Educational Materials

www.advancecareplanning.org.au

Specialist support for behavioural changes, distress responses and complex care situations for people living with dementia. Understanding a person's life story and triggers can reduce distress and improve safety.

  • Behavioural and psychological symptom support
  • Person-centred dementia care guidance
  • Complex care consultation

www.dementia.com.au

Counselling, coaching, practical support and respite information for families and carers experiencing emotional distress, grief and caregiver burden during serious illness and end-of-life care.

  • Counselling and peer support
  • Coaching programs
  • Practical assistance
  • Carer wellbeing resources

www.carergateway.gov.au

Mental health information, counselling and support services for older people, families and carers experiencing anxiety, depression or grief during serious illness.

  • Mental health information
  • Counselling and support services
  • Resources for families and carers

www.beyondblue.org.au

Trauma-Informed Care Quick Check

Before providing care, work through the following checklist:

Before providing care

  • Have I introduced myself?
  • Have I explained what I am doing?
  • Have I asked permission?
  • Have I offered choice where possible?
  • Am I working at the person's pace?
  • Have I considered potential triggers?
  • Does the person appear emotionally safe?
  • Have I respected dignity and privacy?

During deterioration

  • What matters most to this person right now?
  • What preferences have they expressed?
  • Are we supporting choice and control?
  • Is there emotional or spiritual distress present?
  • Does the family need additional support? □ Has the care plan been reviewed recently?

Reflective practice - after a difficult interaction

  • What happened? (describe without judgement)
  • What may have triggered the distress?
  • How did I respond in the moment?
  • What worked well?
  • What could I do differently next time?
  • Does the care plan need updating??

Trauma-informed palliative care is not a separate model of care. It is a way of delivering care that ensures every interaction promotes safety, trust, dignity, compassion, choice and control. When these principles are embedded in everyday practice, older people are more likely to feel heard, respected and safe throughout their end-of-life journey.